Return policy
If you're not satisfied or have received a wrong item, you can return it within 14 days.
Please report your return to simply by filling out the form below:
After receiving the return request, we will sent you more information about your return.
Further information:
1. Every customer who ordered the goods neither to his commercial nor his independent professional activity (consumer) is entitled to withdraw its offer and return the goods in accordance with our return policy. In exercising the right of withdrawal, the customer has to bear the cost of returning.
2. You may cancel your contract within 14 days by e-mail. The period begins after receiving the ordered goods. The revocation period is sufficient to send the revocation or ordered products.
The canceled order must be sent to:
Bike shop XL
Heerenweg 144
6414 AR Heerlen
Nederland
Attention! We do not accept parcels if costs arise for us, please take care of sufficient postage!
Tel: 0031(0)6-16264560 (weekdays between 17.00 and 19.00 hours)
Email: info@bikeshopxl.com